RETURNS

RETURNS must be sent back within 30 days of receipt of the item (60 days during the Christmas period - between 01/11/21 and 01/01/22) , in perfect original sale condition with a note indicating your order number.
All products must be returned unused, unwashed and be accompanied by the original tags still attached and packaging intactWe will not be able to offer a refund if these terms are not respected.  For EXCHANGES, If you wish to exchange an item, we recommend you order the new product and return your original purchase for a refund. As we cannot guarantee how quickly we will see your exchange request and the size/colour you require may sell out.
Return postage is payed by the buyer - unless the return is due to a manufacturing fault, in which case we will refund the return postage.
Email us at info@helfare.com with your order number so that we can mark it as a return and help you receive your refund quicker. Please note that if you wish to exchange a product and the size you require is not in stock, we will only be able to offer you a refund.
 
Returns Address
HELFARE
Unit 2D
Clophill
MK45 4DD
United Kingdom