RETURNS must be sent back within 30 days of receipt of the item (60 days during the Christmas period - between 01/11/21 and 01/01/22) , in perfect original sale condition with a note indicating your order number.
All products must be returned unused, unwashed and be accompanied by the original tags still attached and packaging intact. We will not be able to offer a refund if these terms are not respected. For EXCHANGES, If you wish to exchange an item, we recommend you order the new product and return your original purchase for a refund. As we cannot guarantee how quickly we will see your exchange request and the size/colour you require may sell out.
Return postage is payed by the buyer - unless the return is due to a manufacturing fault, in which case we will refund the return postage.
Email us at firstname.lastname@example.org with your order number so that we can mark it as a return and help you receive your refund quicker. Please note that if you wish to exchange a product and the size you require is not in stock, we will only be able to offer you a refund.