Shipping Policy

At Helfare, we strive to deliver your order quickly and efficiently. Please review our shipping policy for details on delivery times, costs, and eligibility for free shipping.

Processing & Dispatch

Orders are processed within 1-3 business days (excluding weekends and public holidays).

Once dispatched, you’ll receive a confirmation email with tracking information.

Shipping Costs & Delivery Times

United Kingdom

• Free shipping on orders over £100.
• Orders under £100: £4.99 for standard shipping.
• Estimated delivery time: 2-5 business days.

European Union

• Free shipping on orders over £120.
• Orders under £120: £7.99 for standard shipping.
• Estimated delivery time: 3-7 business days.

Rest of the World

Shipping costs vary based on location and order size. Please proceed to checkout for exact rates.

No free shipping outside the UK & EU.

Estimated delivery time: 7-14 business days.

Customs & Duties

• Orders outside the UK & EU may be subject to customs duties or taxes, which are the responsibility of the customer.

Lost or Delayed Orders

• If your order is significantly delayed or lost, please contact us at info@helfare.com, and we’ll assist you in resolving the issue.

For any further questions, feel free to reach out to our support team.